About » Meet The Staff
Floyd Glass & Window, Our Story
Owners: Kathy, Justin and Josh Tyler with their families.
Kathy’s background is management and accounting. She has owned and operated businesses in the past and has enjoyed growing these businesses to become very successful. Her #1 motto has always been “Our customers are our #1 asset” and her second motto in business in “to treat others as you would want to be treated.” Her biggest pleasure business-wise so far is owning Floyd Glass & Window with her two sons, Justin and Josh. All three are hands-on owners so she gets to work with them on a daily basis!
Kathy loves spending time with her kids and grandkids, gardening, exercising and reading.
Vice President of Operations
Justin is in charge of all the ordering at Floyd and making sure the crews are in the right place at the right time. Justin lives in St. Charles with his wife Meg, and two children, Norah and Dean. Justin also operates Audio Bonsai, a music blog for music lovers.
Vice President of Sales & Marketing
“I have a passion for Marketing and love being involved in the community. I truly believe that if you support the community that you live in, it will support you. We are from a small town, and it is very important for me keep that small town mentality at Floyd. I have found that people don’t always do what they say they are going do, or be where they say they are going to be. We strive to constantly improve our customer service, and it starts by doing what we say we are going to do, and being where we say we are going to be, and on time. “
Josh is also the Assistant Women’s Soccer Coach at St. Charles Community College.
Josh lives in St. Peters with his wife Emily, who is a 1st grade teacher, and their 2 boys: Jackson and Harrison.
their Son Jackson and Scottish Terrier Winston. In his free time he enjoys relaxing at the pool and exercising.
Jason, most of the time, will be the one who will come to your house to talk about replacement windows or shower doors. He has been in the construction industry for over 15 years and has a very good understanding of what Floyd’s customers want.
Jason lives in St. Louis with his son Andrew.
Chris brings with him over 15 years of construction experience. He fills a few roles at Floyd. Chris is Floyd Exteriors Project Supervisor. His job is to ensure that all the jobs are started and finished on time, while keeping quality at the highest level. Chris will be on the job site every day. Chris also adds an on staff remodeler. Chris is an expert tiler and we are very lucky to have him on the team. This allows Floyd to handle your entire bathroom project from start to finish, not just the shower doors.
“Word of Mouth is the Best Advertisement. My #1 goal is to leave every customer’s house with the job complete and a satisfied customer.”
Steve has been working in the glass industry for 20+ years and is a staple for most of Floyd’s Customers. Steve has a wealth of knowledge about custom and auto glass.
Steve is very active in the Sons of The American Legion. In his free time he enjoys watching NASCAR. He lives in St. Charles.
Custom Glass Expert/Shop Technician
Derek has 8 years of glass experience, all with Floyd. Derek’s ability to cut custom glass and high polish table top glass help sets Floyd apart from the competition.
Derek is also active in the Son’s of the American Legion. In his free time he enjoys playing roller hockey.
Derek resides in O’fallon with his girlfriend Somer and their son Michael.
Lead Shower Door Technician
Doug brings over 30 years of experience in the glass business. He is one of the best shower door installers in St. Louis, and we are very lucky to have him on our staff! Doug can install shower doors that most other shops will turn down because they do not have the expertise to install it properly. Doug is from Denver: worked in Florida during their housing boom and then in Tennessee before landing at Floyd. In his free time he enjoys fishing, golf and currently is restoring a classic car.
Doug resides in Wentzville with his son Josh.
Tiffany is Floyd’s lead Customer Service Representative. Her job at Floyd is to ensure the highest level of customer service. Tiffany will be the first one to greet you when you walk into our showroom. She helps in just about every aspect of the business at Floyd. She resides in Overland with her boyfriend Josh and their 2 sons, Conner and Jasper.
The newest member to the Floyd office team. Christa will have 2 primary roles. She will be assisting Kathy, or CFO, with booking keeping and also helping Floyd Auto Glass to Go with quoting and scheduling windshields. Christa brings many years of book keeping experience to Floyd. Christa resides in St.Peters with her husband Mark,
daughter Logan and their golden retriever Luke. She enjoys watching her daughter play golf, baking,walking her dog,and exercising.
Lead Windshield Technician
Steve Werner is Floyd Auto Glass to Go’s lead windshield technician. Floyd is very lucky to have Werner on the team, he brings with him 30 years of windshield replacement experience.
Lead Window & Door Installer/Project Coordinator
Tim, according to leaders in the Window and Door Industry is, “One of the best installers in St. Louis.”
“Tim went above and beyond to protect our carpets and make sure I knew all about my windows. He kept me informed the entire way. Makes you feel good that you are getting a better quality window!”
Tim will be the one who calls you to schedule your final measure and to set the install date for your windows and doors. You won’t find a more knowledgeable guy in the business than Tim Williams
Tim lives in St. Louis with his Wife. In his free time he just likes to relax.
All expectations were exceeded, very good customer service.
- F. Keough
"I have nothing but praise for Floyd Glass. We chose them to replace the windshield in my car because they had the lowest price in St. Charles county, so that was brownie point number 1. My husband called to make the appointment and they agreed to come in an hour early to do the replacement so that I would not be too late for work. I don't know if they do this frequently, but I certainly appreciated them accommodating my schedule. I was promptly greeted upon arrival, offered coffee, and shown to their comfortable waiting room complete with free wifi. Best of all, they finished the installation in less than 45 minutes. All in all, outstanding customer service. Needless to say, they will continue to get my business in the future."
- Mary C
I recommend Floyd Glass to all my friends and family. It was the best over all service
- K. Buckles
Exceptional. Everyone I spoke with was very professional and knowledgeable. I would definitely recommend you to others.
- T. Davies
The installers did a really good job replacing the broken glass in our wood door. we were warned that the trim could be damaged (and I expected with the age/condition that it would happen) but somehow they managed to do the work without damaging any of the trim. We are more than satisfied with the results.
- David Figueira
Floyd went above and beyond to protect our carpets and make sure I knew all about my windows. He kept me informed the entire way. Makes you feel good that you are getting a better quality window!
- Mr. Chamberlin
Josh pointed out that the opening was smaller than standard, so a slider would only open 22"! We were happy he did, and very disappointed the other two companies had not. (this was our third estimate) We couldn't even believe a 22" opening would be code! So we had to rethink the door replacement and Josh had the perfect solution....fully functioning french doors with a retractable screen (that screens the whole opening). We LOVE our new doors and the screen. It's our favorite part of the whole project. Ok now, back to the windows. Their first bid was a little higher than we wanted to pay (their premium line) so they suggested we look at the standard line. We did, and that's what we purchased. It's 103 degrees outside today, and the inside glass, of the windows, is cool. We are very pleased with the quality of the product and the noise reduction is a bonus (no more lawnmowers and barking dogs). The Viwinco brand is quality and made in the USA. The installation was seamless. Tim and his guys did a great job, inside and out. They cleaned up very well and hauled everything away.
- J. McKinney
"Technicians were very polite and friendly. They worked fast and left no debris. I would recommend Floyd to anyone who needs your services."
- E. Irving.
Wanted to give a big shout out to Floyd Glass and Window. At my office yesteday we needed to get one of our service vans inspected and back out on the road very quickly so we could take care of our customers. The mechanic failed it for a cracked window. I called Josh Tyler and his team at Floyd's around 10:00 (give or take) and they had a new window installed by 2:00. We got it re-inspected and back out on the road this morning. If you are in need of replacement windows for your house or car please let me know and I will get you there number. They are an outstanding group of guys and and I would HIGHLY recommend them!!! Thanks Floyd!!!!!
- Bob Raeker Plumbing
Really cool guys with a heart of gold! They take extra care to go the extra mile for their customers. As a State Farm Agent in St Charles, Josh & Jason help our clients when the unexpected happens. They make us look great! www.TrustLori.com
- Lori Adams
Recent News Articles
- Floyd Purchases Auto Glass to Go
- Jack Of All Trades
- Choosing the Right Glass
- Floyd Becomes an Official Partner with Energy Star
- Floyd Partners with the St. Louis Ambush
- Floyd becomes first mascot to score in a professional football game
- Floyd signs with the Monsters!
- Floyd Exteriors Team up with Inspect-It 1st
- Floyd joins Twitter!
- Fall Home Show
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- buying tips
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- Online Specials
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